Mary L. Gray: The invisible “ghost” workforce powering our day-to-day lives

Part 3 of the TED Radio Hour episode Incognito.

The technology powering many apps and services seems automatic. But anthropologist Mary L. Gray explains how there are millions of hidden workers behind the screen who are key to making it all work.

About Mary L. Gray

Mary L. Gray is a senior principal researcher at Microsoft Research and a faculty associate at Harvard University’s Berkman Klein Center for Internet and Society. She also holds a faculty position at Indiana University.

In 2020, she was named a MacArthur Fellow for her work in anthropology and study of technology and society.

She

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