How to Design the Perfect Queue, According to Crowd Science

“There’s a significant amount of math and formulas that has been written about this over the years,” says Still, “but that doesn’t take into account psychology.” There are both positive and negative elements at play when it comes to the psyche of this particular queue. Almost no one within it will ever have waited as long for something in their lives, meaning they could quickly become frustrated.

But for die-hard royal fans determined to pay their respect, there’s another risk. “One of the concerns that has always been foremost is that if people are standing for 20 hours, then they may push themselves beyond their limits,” says Still. Three hundred

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