How Microsoft could use ChatGPT to supercharge its products | CNN Business

CNN  — 

Is ChatGPT the new Clippy?

Shortly after Microsoft confirmed plans this week to invest billions in OpenAI, the company behind the viral new AI chatbot tool ChatGPT, some people began joking on social media that the technology would help supercharge the much-hated, wide-eyed, paperclip-shaped virtual assistant.

While Clippy may mostly be a thing of the past, the company’s move to double down on AI tools offers the promise of doing what Clippy never quite achieved: transforming how we work.

“There is a kernel of truth to the Clippy comparison,” David Lobina, an

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