Emojis In The World Of Work

Physical cues, such as facial expressions and body language, play a subtle but key role for gauging and communicating emotions and intent in the workplace. But with hybrid and remote working becoming the norm, facial expressions and physical gestures are difficult to both read and convey, especially with the growing reliance on text-based communications.

Despite the reliance on text-based communications, the majority of office workers feel that digital messages amongst co-workers are often misunderstood or misinterpreted, according to a survey by communications platform Loom. As a workaround, anecdotal evidence points to the growing use of emojis in the virtual workplace as an alternative to physical cues.

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