Do you need a buffet and other lessons US casinos learned from pandemic

By WAYNE PARRY

ATLANTIC CITY, N.J. (AP) — The COVID pandemic forced most U.S. casinos to close for months, causing payrolls, revenue and earnings to tumble.

But the forced shutdowns and highly regulated recoveries also taught the industry useful lessons that will endure even after the pandemic is a distant memory, panelists at a major casino conference said Thursday.

Speaking at the East Coast Gaming Congress, executives from major gambling companies said the changes they were forced to make because of the pandemic had some benefits.

“We learned lessons that can’t be unlearned,” said Thomas Reeg, CEO of Caesars Entertainment.

“It forced us and gave us the ability to say

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