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78% of employers use software to spy on employees. But the research — and common sense — shows that this tempting practice does far more harm than good. And 83% of employers acknowledge that it’s ethically questionable. When you spy on your people, you trade trust, culture and morale for sketchy data and productivity theater.
Work-from-home and hybrid models are here to stay. Companies everywhere are investing millions in digital employee experience (DEX), which reduces IT friction and makes employees happier and more productive. Separately, the same remote and hybrid shift has encouraged companies to deploy so-called productivity surveillance technologies.
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