Telehealth has been vital during COVID, but most people still prefer in-person care

New poll data shows that while a large majority of those using telehealth during the pandemic were satisfied, nearly two-thirds prefer in-person visits, in an indicator of the future of telehealth.


Telehealth had a breakout year last year, transforming the way we receive routine medical care during the pandemic. It became vital to accessing health care. Yet today, many of us prefer to see our doctors and nurses in person. That’s a finding from a poll by NPR, the Robert Wood Johnson Foundation and Harvard’s T.H. Chan School of Public Health. NPR’s Yuki Noguchi reports on what that might

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