Q&A With Miva On The Challenges Ahead For Retailers

The pandemic’s onset forced brands, particularly retailers, to rapidly adopt new digital and e-commerce solutions to help them both survive and adapt to changing consumer behavior.

However, as the effects of the pandemic recede and workers start to head back into the office, that is going to pose new challenges for retailers.

I sat down with Megan Stillerman, Senior VP of Customer Experience at Miva, the e-commerce software and service provider for mid-size and enterprise merchants, to better understand what that means for retailers, their customers and the customer experience they want to deliver.

Adrian Swinscoe: Today’s consumers are undergoing dramatic lifestyle shifts transitioning back to the office and

→ Continue reading at Forbes - Startups

More from author

Related posts


Latest posts

Tyk raises $35M for its open-source, open-ended approach to enterprise API management

APIs are the grease turning the gears and wheels for many organizations’ IT systems today, but as APIs grow in number and use, tracking...

Concreit closes on $6M to allow more people to invest in the global private real estate market

Concreit, a company that wants to open real estate investing to a broader group of people, announced today that it has closed $6 million...

New Zealand startup HeartLab raises $2.45M to bring heart scanning software to the US

New Zealand-based medtech startup HeartLab has raised $2.45 million in seed funding that it says will help the company expand its AI-powered heart scanning...